I am a behavioral scientist and Professor of Public Policy at the Harvard Kennedy School of Government. My work applies behavioral science insights and methods to important social challenges. Specifically, I work on helping families support student success, strengthening democracy, and improving written communication.

I have co-founded two social enterprises. First, the Analyst Institute which focuses on improving voter communications. I currently serve on the Analyst Institute’s board. Second, EveryDay Labs which helps school districts reduce student absenteeism. I am co-founder, equity holder, and currently Chief Scientist at Everyday Labs (an unpaid position).

At Harvard, I am the faculty director of the Behavioral Insights Group, faculty chair of the executive education program Behavioral Insights and Public Policy, and director of the Student Social Support R&D Lab. I am also a Senior Scientist at ideas42 and Academic Advisor at the UK’s Behavioural Insights Team.

I received a Ph.D. jointly from Harvard's department of Psychology and Harvard Business School, and received a B.A. from Williams College, majoring in both Religion and Psychology.